Terms of Service

Last Updated: April 22, 2026

OVERVIEW

Welcome to ERINA • LINE (“we”, “us”, “our”). We operate this website, erinaline.com, including all related content, features, tools, products, and services (the “Services”) to provide you with a premium clothing and custom tailoring experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of our Services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

You agree to provide accurate, complete, and current information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under it.

Accounts may not be transferred or shared.

SECTION 2 – OUR PRODUCTS (INCLUDING CUSTOM ORDERS)

We specialize in ready-to-wear and custom-tailored clothing.

• Product images are for reference only; actual colors and fabrics may vary slightly.
• For custom orders:
• Measurements and details provided by you are your responsibility
• We are not liable for incorrect sizing due to inaccurate information
• Minor variations in stitching/design are part of the tailoring process

We reserve the right to:

• Modify or discontinue products
• Limit quantities per order or region

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

• Orders are confirmed only after payment is successfully processed
• We reserve the right to accept or decline any order
• Once a custom order is confirmed, it cannot be cancelled or modified
• We do not offer returns, exchanges, or refunds unless the product received is defective, damaged, incorrect, or the issue is determined to be on our side.

All purchases are subject to our Refund/Exchange Policy.

Orders must be for personal use only, not for resale.

SECTION 4 – PRICING & BILLING

• Prices are displayed in AED (unless stated otherwise)
• Prices may change without notice
• Charges may include:
• Shipping fees
• Customs/import duties (for GCC orders)

You agree that:

• Payment details provided are accurate
• You are authorized to use the payment method

SECTION 5 – SHIPPING & DELIVERY

We offer delivery across the UAE and GCC region.

• Delivery times are estimates only
• Delays may occur due to:
• Courier services
• Customs processing
• External factors beyond our control

Once the order is handed to the courier:

• Risk and ownership transfer to the customer

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website, including:

• Designs
• Images
• Branding
• Logos

are the property of ERINA • LINE and protected under applicable laws.

You may not copy, reproduce, or use any content without written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or integrations.

These are provided “as is” without warranties, and we are not responsible for their functionality or outcomes.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party platforms (e.g., Instagram).

We are not responsible for:

• Their content
• Their privacy practices
• Any transactions made outside our website

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with ERINA • LINE. Shopify is not responsible for any issues related to your orders, including product quality, delivery, or refunds.

SECTION 10 – PRIVACY POLICY

Your personal data is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that:

• Your data may be processed by Shopify and its partners
• Data may be transferred internationally to provide Services

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or feedback:

• You grant us the right to use it for marketing and business purposes
• We are not obligated to compensate or respond

You must not submit unlawful, offensive, or misleading content.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to:

• Correct errors in pricing or product details
• Cancel orders affected by such errors

SECTION 13 – PROHIBITED USES

You may not use our Services for:

• Illegal activities
• Fraudulent transactions
• Violating intellectual property rights
• Uploading malicious code

We may suspend or terminate accounts violating these Terms.

SECTION 14 – TERMINATION

We may terminate your access to our Services at any time without notice if you violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee:

• Exact product appearance
• Uninterrupted website access
• Error-free operation

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law:

ERINA • LINE shall not be liable for:

• Indirect or incidental damages
• Loss of profits or data
• Delays or delivery issues

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless ERINA • LINE and Shopify from any claims arising from:

• Your misuse of Services
• Violation of these Terms
• Breach of laws or third-party rights

SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid, the remaining sections remain enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and ERINA • LINE.

SECTION 20 – ASSIGNMENT

We may transfer our rights under these Terms without notice. You may not transfer yours without consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of UAE courts.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

SECTION 23 – CONTACT INFORMATION

For any questions regarding these Terms:

📧 Email: contact@erinaline.com
📍 Location: Abu Dhabi, United Arab Emirates